7 tips for delivering bad news to customers
In a perfect world, nobody would ever need to deliver bad news to a customer or client. But that’s not the world we live in, and sometimes we have to tell…
Category: Personal Development
Get along better with family
Online and in the real world, a new trend is emerging: People going ‘no contact’ with friends and family. Indeed, a Cornell University study found that 27…
Learn to be more patient: To work more effectively, stop rushing
This exercise can help you cultivate patience in your work and life. When you find yourself in the middle of a project, a relationship, or your journey…
Living a courageous life
When you think about people with courage, soldiers and firemen probably come to mind. But courage is about more than how people react to traumatic events….
Run your life like a CEO runs a business
If you ran your life like a business, how would it be different? When you think about it, your life deserves just as much planning, budgeting, and…
The years add up: How to arrive at retirement in good health
In your twenties, health isn’t on your mind and you believe you have plenty of time to think about it later. But that is wrong. During your twenties, you…
Want your group to bond? Sing together
In these days of political and social controversies, just talking with friends and family can be problematic. But if you sing with them, you might be on…
Here’s how to get appreciation
You think you’re doing a good job, but your boss doesn’t seem to notice. Here are a few ways to raise your profile. 1. Be available. It’s fundamental….
What parents should know about social media
Social media use is extremely common among teens and preteens, according to a study published in The Lancet in 2023, and the majority of teens use it…
Hard workers
“Rich American men … are the workaholics of the world. They put in significantly longer hours than both fully employed middle-class Americans and rich…