Why good customer service is essential for success
The best small businesses will excel in many areas, but the most critical quality for long-term success is having exemplary customer service, according to…
Author: The Smart Reader Staff
Briefs and quick reads selected and edited by The Smart Reader's editorial team.
Online lending is a boon to small business funding
Small businesses have found that online lending platforms can be a reliable alternative to the traditional banking sector and received nearly $10 billion…
Mesh Wi-Fi can dramatically improve home internet performance
Weak signal and dead zones inside a large home or awkwardly shaped apartment can be remedied quickly, if a little expensively, with a mesh Wi-Fi system,…
Making Windows 10 more private than default
Microsoft has followed the trend of other major technology companies in collecting as much user data as possible to ‘improve their user’s experience’ over…
How Facebook’s users have reacted to recent privacy scandals
Facebook’s recent privacy scandals that include issues with data protection, unsafe content, fake news, alleged Russian foul play, and their headlining…
Entrepreneurs that startup in the same field as their family do well
While not typical, sons that decide to start a business in the same field as their fathers tend to fare much better than those striking out in their own…
New rule for small business expensing helps roofers
Roofers and other contractors that are involved in repairing and replacing commercial roofs stand to benefit greatly from a recent change to the way…
Business group helps fund some small businesses
Many small businesses are started to help solve a problem or innovate upon existing solutions, and the Small Business Administration’s (SBA) Small…
First undergraduate degree in AI offered at Carnegie Mellon
Undergraduates in America will be able to take coursework with a focus on artificial intelligence for the first time through a new computer science…
A movement for eliminating phones from the workplace
The average person interacts with their smartphone over two thousand times per day, and many in the business world have decided that their use has become…